Technote Details :: Repairing the includes folder

After performing an update, when I try to preview a page in the Browser, I get an error message saying "Fatal error: Class tng_multipleinsert: Cannot inherit from undefined class tng_multiple".

• Products: All InterAKT products that use the Includes folder to store required files.

• Operating System: All.

• Server Models: All.

• Dreamweaver version: any.

This happens because not all of the files in the includes folder were uploaded to the server, or some files were changed by the update. Because of this, class definitions stored in some files are not found when requested by your pages.

To completely correct this problem, it is recommended that you delete the includes folder on the server (making sure you preserve your custom created skins, internationalized resources, or any other personally modified files in the folder) and re-uploading it from the locally generated version.