Technote Details :: My form does not send the attachment with the e-mail

Issue

When trying to send an e-mail with an attached file, I get this error on page:

Email Folder error

Reason

This happens because the folder you specified to retrieve the attachment file from does not exist or it is not accessible by the web server. This can happen due to a misspelling in the folder name, or the user of a bad rename rule to get the dynamic folder name - the variable may be inaccessible or wrong. Also, if the computed path leads outside of the base folder or the web server cannot read files inside the folder you will get this error. 

Solution

To fix this problem, try the solutions below:

  1. Check that the folder name you have entered in the Dreamweaver interface matches an existing folder on the server. If using a renaming rule, make sure the variable is initialised at the right time and with the correct value.
  2. Check that the computed path does not lead outside the specified base folder. The base folder is the static name specified in the interface, and you cannot access files above it. Change either the path or the base folder as appropriate.
  3. Check the access permissions on the folder storing the attachments. Make sure that the web server user has read permissions on the folder.

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