Technote Details :: I cannot save or read templates
Issue
When I try to save or open a template I get an error message:
Cannot access template file. Make sure you have read and write permissions on the templates folder
Reason
This happens because the server does not allow the user as which the web server is running to read or write into the folder storing the templates.
Solution
There are two solutions to this problem:
- Edit the code of the page containing the KTML control and change the templates folder to one that has read and write permissions.
- Change the permissions for the folder storing the templates. Instructions on how to grant read and write permissions for the user as which the web server can be found in the server's operating system manual