Technote Details :: E-mails sent with MX Newsletter do not show as HTML

Issue

Some e-mail clients (e.g. Hotmail) do not show the e-mails sent with MX Newsletter in HTML format, although defined so.

Reason

This happens because of a known bug in the  includes\MXNewsLetter\mll_functions.inc.php file. The e-mail message's HTML code was not correctly formatted, thus making it break W3 standards. As such, some e-mail clients do not render HTML messages correctly.

Solution

To solve this problem follow the instructions below:

  1. Download the correct version of the file:
    • For PHP_MySQL users, download the fix here
    • For PHP_ADODB users, download the fix here.
  2. Unzip the file to the  <site_root>\includes\MXNewsLetter\ folder. When asked whether to overwrite the existing file select Yes.
  3. Try sending the newsletter once more. The e-mail messages should be rendered correctly.

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