Technote Details :: My page never stops loading

Issue

I have created some ASP web pages with MX Kollection 3.0+. When I try to preview them in the browser, they keep reloading for no apparent reason.

The problem occurs on the ASP_VBScript server model.

Reason

The problem may be caused by running anti-virus software (such as Norton Antivirus) that has Script Blocking enabled, on your testing machine. When Script Blocking is enabled access to FileSystemObject (required by MX Kollection) will not be possible and will result in an infinite loading of the webpage.

Solution

There are two methods to solve this problem:

1. Please disable Script Blocking in your anti-virus software.

Caution: You should be aware that by doing so, you may expose your computer to security risks.

2. Enable "Local System Account" in the Distributed Transaction Coordinator on your machine, as follows:

  • In Windows, go to Control Panel > Administrative Tools > Services.
  • In the list of services, locate Distributed Transaction Coordinator, select it and click Properties.
  • In the displayed interface, select the Log On tab, and make sure Local System Account is selected.

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