Technote Details :: Online activation does not work.
Issue
I cannot activate my products online.
Reason
This happens because you are using the MAC OS operating system and connect to the internet via a proxy server.
Due to technical limitations, we currently support online activation on MAC OS only if there is a direct connection to the Internet. Proxy servers are supported only on PC platform.
Solution
In order to activate and fully use your purchased products, you can use the offline activation feature. When switching to offline activation, a hardware-dependant key is generated. Send the key by e-mail to activation@interaktonline.com and you will shortly receive an e-mail message with the activation key.
For more details regarding the offline activation process, consult the MX Kollection user manual > Offline activation.
