A new and improved website

Along with the new and improved MX Kollection we are preparing an extended version of our website to be released on the same day. We have added new support features and a lot of improvements to help steer you in the right direction, and offer the best possible care to our customers. Here's something to look forward to:

  • New documentation to help you get started
  • Knowledge Base to find information on various issues
  • Online troubleshooter for specific problems
  • Advanced Search
  • InterAKT Store Improvements
  • Affiliates/Resellers/Macromedia affiliates
  • Improved performance

New documentation to help you get started

The MX Kollection release features a new and improved documentation that can be accessed from any InterAKT interface simply by clicking on the help button available on each interface and also from the Dreamweaver Help menu. This means that you will not struggle through tons of .PDF pages looking for the behavior you need, but will be taken directly to the subject of your interest.

Another interesting feature of this new documentation is that you can enter your own comments to each page, telling others if things were left out, or if we did not explain things correctly.

Knowledge Base to find information on various issues

We wanted to create a knowledge pool where all the information you need can be available at any moment. You have two criteria to search by. You can either go by product, and search for a specific server behavior, or go for a general classification and look for things such as problems with site definition or compatibility issues.

The knowledge base will feature not only your exact error, but also the reason for this error and the solution to it.

Knowledge base

Hope you will enjoy this new section of the InterAKT website, which was designed especially to offer our customers the best support available for all their products.

Online troubleshooter for specific problems

The error handling system embedded in our products has a second component right on our website. The troubleshooter will take you to specific technotes written precisely for your specific problem. This is the closest thing possible to a personal trainer, telling you what went wrong with your page and how you can go about correcting things.

Advanced Search

The new Search implemented in the InterAKT site was greatly improved. Not only do you get a much better response time, but the new search offers you a suggested result.

Say you type in MX Kollection. Among the thousands of results that take you to the product forum, or to the features page or to a news entry, we select the main page of the MX Kollection site and offer it to you as a suggested result.

You can now select the area where you want to look in and even pin point it to a specific location. You previously could search in the forums. But now you can even search in a specific product forum. The same holds true for the Knowledge base. You can search the entire Knowledge base or a specific area (product related or according to the general classification).

The priorities have been altered, so that the search results you are getting are much closer to what you really want to find.

InterAKT Store Improvements

The InterAKT store has been refitted to accommodate the MX Kollection upgrade. Whether you have some of the products or the full bundle, your upgrade price will be automatically calculated and you will be offered the best possible deal.

Say you own NeXTensio and ImpAKT and want to upgrade to MX Kollection 3. Not only will you be offered an upgrade price for the two products you own, but you will also benefit from a special discount for completing your bundle.

The site also offers you the possibility to get a better product for your money. For example, if you order an MX Form Validation and an MX Send E-mail, the InterAKT Store will offer you the purchase of ImpAKT, for the same amount of money. This up sale feature was designed to make people aware of their options in choosing a bundle rather than separate products.

We now have a clear statement on the educational/governmental policies when purchasing InterAKT products. Benefit from these special discounts. Read these pages to see how.

Affiliates/Resellers/Macromedia affiliates

We have added new sections to help you guys not only make purchases easier, but also make some money out of being an InterAKT customer. What exactly does this mean?

  • If you are a happy InterAKT customer and would like to recommend our products you can become an InterAKT affiliate and earn money for every purchase that comes from your recommendation. You can read more about this new feature here . InterAKT affiliates benefit from a special marketing resource pool, where they can get Banners, Boxes and Logos for the InterAKT products to promote and distribute.
  • We have added support for resellers in our website. If you want to become an InterAKT Reseller you will benefit from a new interface that can help you place orders faster and easier, creating accounts for your clients and selecting the best offer available. You can apply for a reseller account from this page.
  • InterAKT has become in its turn a Macromedia Affiliate. This means that from now on you can purchase Macromedia Products through us. Find the nugget with the InterAKT offer and you can win an ImpAKT 3 license for your purchases. Read more here .

 Improved performance

We have greatly improved the performance of our website. The forums and searches are performed much faster, while the overall use of the website has greatly improved.

To find out more about what you think, we have added a contact form that can help us sort information easier. You will receive answers faster and get more support from the InterAKT team. You can also state your opinion in the polls we have spread around the website.

Adobe acquired InterAKT
InterAKT has been acquired by Adobe.
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