MX Includes Forum :: Include error message

This thread was displayed: 0 times


Starting with 17th May 2007, Adobe Systems will stop offering support for any version of the discontinued InterAKT products. As a result, we will not answer to new support incidents starting with May 17th, 2007. Pending support incidents will still be followed in order to be closed. The product forums will remain open and be transformed in user-to-user forums. The general forums will be made read-only and not allow new posts or comments.

For more information about the affected products visit: www.interaktonline.com/Support/

View Threaded Show descending
Peter Kennedy
10-22-2007 01:59:12 GMT +2

Hi,

I use MX Kart, MX Includes etc. PHP. I know there's not many people around here anymore but as I am desperate here I am. I hope someone will be able to help otherwise my business could go to the wall. After adding a checkbox "special offer" in nextensio, and the appropriate field in the data base, I now have an error when I click on the order button on the last checkout page : Fatal error: Failed opening required '/web/Xg/Xa/Xr/gardenserre.com/public/www/includes/MXKart/checkout_.inc.php' (include_path='.:') in /web/Xg/Xa/Xr/gardenserre.com/public/www/includes/MXKart/checkout.inc.php on line 49.

I have tried by renaming the Dreamweaver config folder and re-opening Dreamweaver thus creating a new config. folder and then reinstalling the Interakt extensions but it doesn't change anything. Also, I can't access the MX Kart Properties GUI : I get an error \listMenu.js:TypeError:this.listControl.getvalue is not a function. Can anyone help ?

Thanks

Pete

Back | Reply | Quote | Top
Guenter SchenkTeam InterAKT member
10-24-2007 01:26:05 GMT +2

Hi Pete,

can you please check if the file "checkout_.inc.php" has actually been uploaded to the remote server (means, in the includes/MXKart/ directory) ? this error message usually points to a missing file, and occasionally DW doesn´t perform a file transfer that well.

in regards to the other issue :: please see some technotes on this site related to "random javascript errors"

Cheers,
Günter Schenk

Reply | Quote | Top
Peter Kennedy
10-24-2007 11:16:05 GMT +2

Hi Guenter,

Its nice to see there's still somebody alive on these forums !

I found the reason for the error (after working all night) : after activating the "specialoffers" discount in the Kart Properties GUI, the kartprops.php file was somehow corrupted which led to the error. Why, I don't know. Thankfully, I'd backed up the file which allowed me to upload the old version and thus save my site from disaster. However, now I can't use my special offers nugget because I'm frightened of reactivating the specialoffers discount again in the Kart Properties. Its a pain having no support from Interakt but I'm stuck with their products for now !

Cheers

Pete

Reply | Quote | Top
Guenter SchenkTeam InterAKT member
10-24-2007 14:08:45 GMT +2

Hi Pete,

now that you have that backup file, why not try it again and see if it´s just been a random error or if it´s a reproducable issue.

Cheers,
Günter

Reply | Quote | Top
Peter Kennedy
10-24-2007 14:58:28 GMT +2

Guenter,

Yes, I could and should but I've moved on and am so happy that the site's live again. Also, it is very busy at the moment with thankfully new orders every day so I'll leave it alone for the time being !

Cheers

Peter

Reply | Quote | Top
© Adobe Systems Romania. All rights reserved.